How mnemoptic works

Getting started

mnemoptic is 100% web — there is nothing to install. Create your account at checkout (or from the app's sign-up tab), and you land in a short onboarding: shop name, country, language, currency. Your country pre-fills sensible defaults like currency, VAT behaviour and calendar.

• Start with example data — tick the option during onboarding to explore with a realistic sample shop. Remove it anytime from Settings → Data & backup.
• The guided tour — after onboarding, five quick coach marks point out Home, Clients, Frames, Finance and Settings.
• Try before you buy — the live demo opens the real app with sample data, no account needed.
• Install as an app — click the install icon in your browser's address bar to get a dock icon and a standalone window (PWA).

Daily sales

Two ways to record a sale. Quick Sale (on Home) is the point-of-sale path: pick or create the client, add the frame, apply a coupon or a payment mode, done — loyalty points are earned automatically. The client purchase path (from a client's record) captures the full job: frame, lenses, prescription per item, and price.

• Order stages — every purchase can move through pending → sent for fitting → received → ready → delivered, with courier and tracking fields. Follow open jobs from Finance → Orders.
• Coupons & payment modes — define percent or fixed-amount coupons and your accepted payment methods in Finance and Settings.
• Printing — invoices, order forms, barcode labels, member cards and prescription cards all print from the app; label/paper size is configurable.

Clients & prescriptions

A client's page is their whole story: contact details, insurance, category (VIP, etc.), loyalty points, store credit, wearing parameters, every purchase and every prescription.

• Prescriptions — keep up to four RX versions per client (before / after / manual / final) and print a wallet-size RX card.
• Messaging — one click opens WhatsApp, SMS or email with the client's number pre-filled; clients marked "do not disturb" are excluded from campaigns.
• Feedback & referrals — request a rating by WhatsApp after delivery, and track who referred whom.
• Excel import — bring an existing client list in from a spreadsheet (Settings → Import).

Inventory

Frames and lenses are tracked separately. Frames carry brand, category, buy/sell price, quantity and a low-stock threshold; lenses carry type, supplier and cost, with optional range-based pricing (price by prescription strength).

• Stock movements — every sale and manual adjustment is logged; open any item's history from the Frames toolbar.
• Inventory audit — count the shelf, enter physical quantities, and the app adjusts and logs the differences.
• Low-stock alerts — items at or under their threshold surface on Home.
• Barcodes — print scannable labels for any item.

Agenda & reminders

• Appointments — eye exams, fittings and pick-ups, grouped Today / Upcoming / Past; today's list also shows on Home.
• Renewal reminders — clients whose last purchase is over 12 months old (or who never bought) appear in Reminders, ready for a WhatsApp nudge.
• Birthday greetings — today's birthdays with a one-click personalised message.

Finance

The Finance tab is your month at a glance: revenue, expenses and net, plus the tools around them.

• Expenses — rent, salaries, restocks; supplier purchases log themselves as expenses automatically.
• Suppliers — track payables per supplier: purchases increase the balance, payments reduce it.
• Documents — daily cash statement, bulk B2B invoices, and monthly reports with CSV export.
• Statistics — the Statistics tab charts revenue, top frames and client activity over time.

Multi-store & team

Every plan is the full app; plans differ by how many stores you can run — Solo 1, Pro 2, Enterprise unlimited. Each store keeps its own clients, stock and finances, and you switch stores from the header.

• Staff & view modes — keep a staff list, and switch the app between admin, staff and read-only investor views; read-only hides the editing controls, which is useful when you hand someone a tablet. These are display modes on the device, not security roles — anyone using that device can switch back — so treat them as convenience, not as a way to keep costs and margins from your staff. Per-user logins are on the roadmap.
• Branding — your logo and brand colour appear across the app and on printed documents (Pro and up).

Your data & backups

mnemoptic is local-first: your shop's data lives in your browser, so the app is fast and keeps working offline. When you're signed in, every change also syncs to your encrypted cloud account — sign in on a new computer and your shop is there.

• Export backup — Settings → Data & backup downloads a single file containing every client, sale, inventory item and setting on the device.
• Import backup — restores that file onto any device (and pushes it to your cloud account if signed in).
• Remove example data — strips the sample records while keeping everything you created.

Languages & regional settings

• Languages — English, French, Arabic (full right-to-left) and Spanish for the app UI; invoices print bilingually.
• Taxes — VAT (inclusive or exclusive) with your registration number, ZATCA-compliant QR e-invoices for Saudi Arabia, and US state sales tax.
• Calendars & currency — Gregorian, Hijri or both; 16 currencies.
• Insurance — track carrier claims per purchase; eligibility checks are available for supported markets.

Questions the docs don't answer? Contact us or write to support@mnemoptic.com — we answer fast.