HIPAA-aware patient records. VSP / EyeMed / Davis Vision claim tracking. HSA/FSA payments. Sales-tax automation across all 50 states. Built for independent opticians and small chains.
Works on Mac, Windows, iPad, any modern browserIndependent opticians juggle insurance, prescriptions, inventory, and a front-desk computer running software written 15 years ago. mnemoptic replaces all of it.
Patient records are encrypted at rest and in transit. Per-shop data isolation enforced at the database level. Optional Business Associate Agreement available on request. We're working toward formal HIPAA-compliant infrastructure for Q3 2026.
VSP, EyeMed, Davis Vision, Spectera, Versant Health. Eligibility checks, claim status tracking, and authorization numbers tied to each sale. Today: track claims and copay/covered split. Q3 2026: real-time eligibility API integration.
Mark eligible items, track HSA card payments, generate the receipts your patients need at tax time. Today: HSA / FSA / Cash / Card payment types. Q3 2026: itemized HSA-eligible flagging per SKU.
Automatic sales-tax computation by ZIP code or store address. Stripe Tax integration for multi-state operators. Tax-exempt customer flag. Today: configurable per-store tax rate. Q3 2026: ZIP-code-based automation.
One account, many stores. Open a new branch in 30 seconds — clone inventory and lens catalog from an existing store, then operate independently. Consolidated reporting across the chain.
Diagnosis codes (ICD-10) and procedure codes (CPT) attached to each exam, ready for billing. Today: free-text diagnosis field. Q4 2026: searchable code picker with the full optometry-relevant set.
Patient records, prescriptions, frame inventory, lens catalog, sales, insurance claims, statistics, and lab orders. No more juggling spreadsheets.
Demographics, contact, prescription history with SPH/CYL/AXIS/ADD per eye, allergies, emergency contact, secondary phone, occupational vision needs.
Brand, model, SKU/UPC, color, size (54-19-145), supplier, cost, sell price, photo, low-stock alerts. Excel import / export round-trips your existing data.
AR, progressive, photochromic, polarized, blue-light, high-index. Per-supplier pricing. Compatible-frame matching at point of sale.
One sale, multiple pairs (frame + lens combos) with per-pair prescription. Cash, card, check, HSA, FSA, insurance split.
Revenue, profit, average ticket, sales count, top frames, top lenses — by month, year, custom date range. Per-staff sales attribution coming.
Auto-list patients due for their next exam at 12 or 24 months. One-click email or SMS contact, never lose a patient to lapsed follow-up.
Upload your logo, pick your brand colors. The app retints in real time, your printed receipts and invoices use your branding — not ours.
Every install is registered with its device fingerprint, IP, city, and last-seen timestamp. You see exactly where your software is running. Hard cap on devices per license.
One keystroke opens a global search across patients, sales, frames, and lenses. Find anyone or anything in three keys.
Calendar with bookable exam slots, multi-doctor calendars, automated SMS / email reminders to patients, online booking widget for your website.
Pre-populated carrier list with the right plan-tier nuances. Track member IDs, authorization numbers, eligibility verification, and claim status per sale.
Each license unlocks the full app. Pick your tier by how many devices and stores you need.
If your question isn't here, write to support@mnemoptic.com.
Patient data is encrypted at rest and in transit, and per-shop database-level isolation is enforced. We sign Business Associate Agreements (BAAs) with Practice and Chain tier customers on request. Formal third-party HIPAA attestation is on the roadmap for Q3 2026 — write to us if you need a BAA letter today and we'll work with you.
Today: you track member IDs, authorization numbers, claim numbers, and claim status manually per sale. Eligibility verification and claim submission via the VSP / EyeMed / Davis Vision APIs ships in Q3 2026 — we're partnering with insurance clearinghouses now.
HSA and FSA are first-class payment types in the sale form. The printed receipt itemizes the HSA-eligible portion so your patient has what they need at tax time. SKU-level HSA-eligibility flags ship in Q3 2026.
Today: configurable per-store tax rate, applied automatically to every sale. Q3 2026: ZIP-code-based automation via Stripe Tax for multi-state operators. Tax-exempt customer flag is already in place.
Yes. mnemoptic accepts CSV / Excel imports for patient lists, frames, and lens catalogs. The format is documented and we'll help you with the first migration on the Practice tier and above.
In the cloud, in your own private space. Each practice's data lives in an isolated section of our database, accessible only to your account. Server-side rules enforce that no other customer can read or write your data, ever — including via direct API access.
Yes — once you've loaded the app, the shell works without internet. Sales you record sync up the next time you're online. License validation gets a 24-hour offline grace window.
Each license is bound to a fixed number of devices (3 for Practice, configurable for Chain). When you activate on a device, we record its hardware fingerprint, IP, city, and last-seen timestamp — so you always know exactly where your software is running. License sharing is detected automatically.
14-day no-questions-asked refund on any license. After that, prorated refunds for unused subscription periods. Lifetime licenses are non-refundable after 14 days.
Yes — mnemoptic runs in any modern browser including Safari on iPad. For a more native feel, install as a PWA: Share button → Add to Home Screen. You'll get a real app icon, standalone window, and offline support.
Book a 30-minute demo. We'll set up your shop with sample data so you can see exactly how it handles a multi-pair sale with a VSP claim and HSA payment — end to end, from patient check-in to printed receipt.